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স্মার্ট ঢাকা অ্যাপে অভিযোগ করুন • জরুরি সেবার জন্য ৯৯৯ কল করুন • নাগরিক সেবা এখন আপনার হাতের মুঠোয়

Terms & Conditions

Rules for using the City Portal

Acceptance of Terms

By accessing and using the City Portal, you agree to comply with all rules, policies, and guidelines established by the City Corporation.

User Responsibilities

Users must provide accurate information while submitting forms for services such as birth registration, NID services, passport assistance, and complaints.

Prohibited Activities

Misuse of the platform, false submissions, or attempts to disrupt the system may result in account suspension and legal action.

Legal Compliance

All services are governed by the municipal laws and digital service regulations of the City Corporation.